A Distributed Generation Installer Portal was launched to ease the interconnection application process for one of the largest
utilities in the southwest US. Prior to the launch of the portal, the application procedure was wrought with paperwork and
manual management of the application process. The lengthy process resulted in the issuing of a Permission to Operate (PTO)
well past the stipulated time of 30 days. The number of applications was trending higher and the process had to improve.
A critical reassessment was undertaken to reduce and to simplify the interconnection application process without
compromising the checks and balances in the process.